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PRIVACY POLICY SUMMARY 
 This privacy policy outlines the personal information handling practices of ‘Peter Croll’ (Registered business name, ABN 56 846 794 985). We collect, hold, use and disclose personal information to carry out our services to include: providing a consultancy service on Information Technology; providing educational services on Cyber Security; selling of eBooks and other published materials, and; communicating to our customers through social web sites. Collection of your Personal Information At all times we try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us, or we may collect information you have supplied at business events or on your web sites. Personal information may be collected when undertaking a consultancy service when directly supplied by the organisation concerned. Anonymity (not supplying your real name) You may interact with us anonymously when asking general questions about our eBooks, however, for most of our activities we usually need some personal information for sales, services and financial purposes. Indirect collection In general, personal information will only be indirectly collected when it is publicly available information. The exceptions being: following up on unpaid invoices, dealing with insurance or liability claims etc. where we will always comply with the Privacy Act. Sensitive Information We do not normally need to collect any sensitive personal information. The exception is when we undertake a consultancy service for an organisation that holds sensitive data. This will be protected by contract to minimise disclosure of any sensitive information and maintain confidentiality. Collection through our website and the Internet We collect personal information on our web sites (www.PeterCroll.com, www.HelMePrivacy.com, www.HelpMeSecurity.com) for the purpose of eBook sales and consultancy enquiries. We may also utilise social networking sites such as LinkedIn, Twitter and Facebook. Here you may choose to supply your email and other personal information which we only use when you consent to receiving regular updates on our activities. We make use a small range of tools provided by third parties to collect or view website traffic information, where the companies we use have their own privacy policies. We may also use cookies to improve your experience when accessing our websites (e.g. your IP address, sites visited, shopping cart etc.) to maintain, secure and improve our websites and to enhance your experience when using them. Disclosure of personal information We only disclose your personal information to others for the direct purpose of carrying out our business services as follows: Sub-contractors When we use sub-contractors they will only be given the minimal personal information necessary for carrying out their service. We have signed agreements (MOUs) with all our third party suppliers to help protect your privacy. Disclosure of sensitive information We do not normally disclose any sensitive information. Overseas Generally we only disclose personal information overseas so that we can properly handle an enquiry, such as when customer are based overseas, our subcontractors have overseas offices or our internet services are based overseas (Note: social network providers typically have servers based overseas). All personal information we directly collect and hold are kept on secure Australian servers. Disclosure authorised by law With the exception of the above, no information is disclosed to third parties except when authorised by law (e.g. a court order has been made). Quality of personal information We take all reasonable steps to ensure the quality of the personal information we have been supplied. This includes promptly updating records when informed directly by our customer and allowing them access to this information when they request it. Storage and security of personal information We take all reasonable steps to ensure the security of the personal information we hold. Our computing equipment has up-to-date protection from external threats and we review our security procedures on a regular basis. Electronic copies of our customer database is securely kept and password protected (i.e. encrypted) on Australian based servers. Hard copies of all personal information and backup copies of electronic information are kept physically secure from theft and intrusion. We safely destroy all personal information once it is no longer required. Accessing and correcting your personal information You have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information. If you ask, we will give you access to your personal information and we will take reasonable steps to correct it. We verify your identity before access or correction and we will try to make the process as simple as possible. Making a Complaint You are entitled to make a complaint if you are unhappy about the way we handled your personal information. You should first complain to us in writing. All complaints will be assessed by a senior staff member who will decide if the complaint needs investigating further. If you are unhappy about how we handled the complaint you are entitled to take the complaint further. The Office of the Australian Information Commission (www.oaic.gov.au) provides advice on this. Contact Us In regard to any privacy concern, or a copy of our full policy, you can contact us at: Phone: 07 3040 2050 (Overseas +617 3040 2050) Email: privacy @ petercroll.com Postal Address: Peter Croll and Associates, 14 Cook St., Oxley, QLD 4075
PRIVACY POLICY SUMMARY 
 This privacy policy outlines the personal information handling practices of ‘Peter Croll’ (Registered business name, ABN 56 846 794 985). We collect, hold, use and disclose personal information to carry out our services to include: providing a consultancy service on Information Technology; providing educational services on Cyber Security; selling of eBooks and other published materials, and; communicating to our customers through social web sites. Collection of your Personal Information At all times we try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us, or we may collect information you have supplied at business events or on your web sites. Personal information may be collected when undertaking a consultancy service when directly supplied by the organisation concerned. Anonymity (not supplying your real name) You may interact with us anonymously when asking general questions about our eBooks, however, for most of our activities we usually need some personal information for sales, services and financial purposes. Indirect collection In general, personal information will only be indirectly collected when it is publicly available information. The exceptions being: following up on unpaid invoices, dealing with insurance or liability claims etc. where we will always comply with the Privacy Act. Sensitive Information We do not normally need to collect any sensitive personal information. The exception is when we undertake a consultancy service for an organisation that holds sensitive data. This will be protected by contract to minimise disclosure of any sensitive information and maintain confidentiality. Collection through our website and the Internet We collect personal information on our web sites (www.PeterCroll.com, www.HelMePrivacy.com, www.HelpMeSecurity.com) for the purpose of eBook sales and consultancy enquiries. We may also utilise social networking sites such as LinkedIn, Twitter and Facebook. Here you may choose to supply your email and other personal information which we only use when you consent to receiving regular updates on our activities. We make use a small range of tools provided by third parties to collect or view website traffic information, where the companies we use have their own privacy policies. We may also use cookies to improve your experience when accessing our websites (e.g. your IP address, sites visited, shopping cart etc.) to maintain, secure and improve our websites and to enhance your experience when using them. Disclosure of personal information We only disclose your personal information to others for the direct purpose of carrying out our business services as follows: Sub-contractors When we use sub-contractors they will only be given the minimal personal information necessary for carrying out their service. We have signed agreements (MOUs) with all our third party suppliers to help protect your privacy. Disclosure of sensitive information We do not normally disclose any sensitive information. Overseas Generally we only disclose personal information overseas so that we can properly handle an enquiry, such as when customer are based overseas, our subcontractors have overseas offices or our internet services are based overseas (Note: social network providers typically have servers based overseas). All personal information we directly collect and hold are kept on secure Australian servers. Disclosure authorised by law With the exception of the above, no information is disclosed to third parties except when authorised by law (e.g. a court order has been made). Quality of personal information We take all reasonable steps to ensure the quality of the personal information we have been supplied. This includes promptly updating records when informed directly by our customer and allowing them access to this information when they request it. Storage and security of personal information We take all reasonable steps to ensure the security of the personal information we hold. Our computing equipment has up-to-date protection from external threats and we review our security procedures on a regular basis. Electronic copies of our customer database is securely kept and password protected (i.e. encrypted) on Australian based servers. Hard copies of all personal information and backup copies of electronic information are kept physically secure from theft and intrusion. We safely destroy all personal information once it is no longer required. Accessing and correcting your personal information You have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information. If you ask, we will give you access to your personal information and we will take reasonable steps to correct it. We verify your identity before access or correction and we will try to make the process as simple as possible. Making a Complaint You are entitled to make a complaint if you are unhappy about the way we handled your personal information. You should first complain to us in writing. All complaints will be assessed by a senior staff member who will decide if the complaint needs investigating further. If you are unhappy about how we handled the complaint you are entitled to take the complaint further. The Office of the Australian Information Commission (www.oaic.gov.au) provides advice on this. Contact Us In regard to any privacy concern, or a copy of our full policy, you can contact us at: Phone: 07 3040 2050 (Overseas +617 3040 2050) Email: privacy @ petercroll.com Postal Address: Peter Croll and Associates, 14 Cook St., Oxley, QLD 4075
PRIVACY POLICY SUMMARY 
 This privacy policy outlines the personal information handling practices of ‘Peter Croll’ (Registered business name, ABN 56 846 794 985). We collect, hold, use and disclose personal information to carry out our services to include: providing a consultancy service on Information Technology; providing educational services on Cyber Security; selling of eBooks and other published materials, and; communicating to our customers through social web sites. Collection of your Personal Information At all times we try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us, or we may collect information you have supplied at business events or on your web sites. Personal information may be collected when undertaking a consultancy service when directly supplied by the organisation concerned. Anonymity (not supplying your real name) You may interact with us anonymously when asking general questions about our eBooks, however, for most of our activities we usually need some personal information for sales, services and financial purposes. Indirect collection In general, personal information will only be indirectly collected when it is publicly available information. The exceptions being: following up on unpaid invoices, dealing with insurance or liability claims etc. where we will always comply with the Privacy Act. Sensitive Information We do not normally need to collect any sensitive personal information. The exception is when we undertake a consultancy service for an organisation that holds sensitive data. This will be protected by contract to minimise disclosure of any sensitive information and maintain confidentiality. Collection through our website and the Internet We collect personal information on our web sites (www.PeterCroll.com, www.HelMePrivacy.com, www.HelpMeSecurity.com) for the purpose of eBook sales and consultancy enquiries. We may also utilise social networking sites such as LinkedIn, Twitter and Facebook. Here you may choose to supply your email and other personal information which we only use when you consent to receiving regular updates on our activities. We make use a small range of tools provided by third parties to collect or view website traffic information, where the companies we use have their own privacy policies. We may also use cookies to improve your experience when accessing our websites (e.g. your IP address, sites visited, shopping cart etc.) to maintain, secure and improve our websites and to enhance your experience when using them. Disclosure of personal information We only disclose your personal information to others for the direct purpose of carrying out our business services as follows: Sub-contractors When we use sub-contractors they will only be given the minimal personal information necessary for carrying out their service. We have signed agreements (MOUs) with all our third party suppliers to help protect your privacy. Disclosure of sensitive information We do not normally disclose any sensitive information. Overseas Generally we only disclose personal information overseas so that we can properly handle an enquiry, such as when customer are based overseas, our subcontractors have overseas offices or our internet services are based overseas (Note: social network providers typically have servers based overseas). All personal information we directly collect and hold are kept on secure Australian servers. Disclosure authorised by law With the exception of the above, no information is disclosed to third parties except when authorised by law (e.g. a court order has been made). Quality of personal information We take all reasonable steps to ensure the quality of the personal information we have been supplied. This includes promptly updating records when informed directly by our customer and allowing them access to this information when they request it. Storage and security of personal information We take all reasonable steps to ensure the security of the personal information we hold. Our computing equipment has up-to-date protection from external threats and we review our security procedures on a regular basis. Electronic copies of our customer database is securely kept and password protected (i.e. encrypted) on Australian based servers. Hard copies of all personal information and backup copies of electronic information are kept physically secure from theft and intrusion. We safely destroy all personal information once it is no longer required. Accessing and correcting your personal information You have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information. If you ask, we will give you access to your personal information and we will take reasonable steps to correct it. We verify your identity before access or correction and we will try to make the process as simple as possible. Making a Complaint You are entitled to make a complaint if you are unhappy about the way we handled your personal information. You should first complain to us in writing. All complaints will be assessed by a senior staff member who will decide if the complaint needs investigating further. If you are unhappy about how we handled the complaint you are entitled to take the complaint further. The Office of the Australian Information Commission (www.oaic.gov.au) provides advice on this. Contact Us In regard to any privacy concern, or a copy of our full policy, you can contact us at: Phone: 07 3040 2050 (Overseas +617 3040 2050) Email: privacy @ petercroll.com Postal Address: Peter Croll and Associates, 14 Cook St., Oxley, QLD 4075
PRIVACY POLICY SUMMARY 
 This privacy policy outlines the personal information handling practices of ‘Peter Croll’ (Registered business name, ABN 56 846 794 985). We collect, hold, use and disclose personal information to carry out our services to include: providing a consultancy service on Information Technology; providing educational services on Cyber Security; selling of eBooks and other published materials, and; communicating to our customers through social web sites. Collection of your Personal Information At all times we try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us, or we may collect information you have supplied at business events or on your web sites. Personal information may be collected when undertaking a consultancy service when directly supplied by the organisation concerned. Anonymity (not supplying your real name) You may interact with us anonymously when asking general questions about our eBooks, however, for most of our activities we usually need some personal information for sales, services and financial purposes. Indirect collection In general, personal information will only be indirectly collected when it is publicly available information. The exceptions being: following up on unpaid invoices, dealing with insurance or liability claims etc. where we will always comply with the Privacy Act. Sensitive Information We do not normally need to collect any sensitive personal information. The exception is when we undertake a consultancy service for an organisation that holds sensitive data. This will be protected by contract to minimise disclosure of any sensitive information and maintain confidentiality. Collection through our website and the Internet We collect personal information on our web sites (www.PeterCroll.com, www.HelMePrivacy.com, www.HelpMeSecurity.com) for the purpose of eBook sales and consultancy enquiries. We may also utilise social networking sites such as LinkedIn, Twitter and Facebook. Here you may choose to supply your email and other personal information which we only use when you consent to receiving regular updates on our activities. We make use a small range of tools provided by third parties to collect or view website traffic information, where the companies we use have their own privacy policies. We may also use cookies to improve your experience when accessing our websites (e.g. your IP address, sites visited, shopping cart etc.) to maintain, secure and improve our websites and to enhance your experience when using them. Disclosure of personal information We only disclose your personal information to others for the direct purpose of carrying out our business services as follows: Sub-contractors When we use sub-contractors they will only be given the minimal personal information necessary for carrying out their service. We have signed agreements (MOUs) with all our third party suppliers to help protect your privacy. Disclosure of sensitive information We do not normally disclose any sensitive information. Overseas Generally we only disclose personal information overseas so that we can properly handle an enquiry, such as when customer are based overseas, our subcontractors have overseas offices or our internet services are based overseas (Note: social network providers typically have servers based overseas). All personal information we directly collect and hold are kept on secure Australian servers. Disclosure authorised by law With the exception of the above, no information is disclosed to third parties except when authorised by law (e.g. a court order has been made). Quality of personal information We take all reasonable steps to ensure the quality of the personal information we have been supplied. This includes promptly updating records when informed directly by our customer and allowing them access to this information when they request it. Storage and security of personal information We take all reasonable steps to ensure the security of the personal information we hold. Our computing equipment has up-to-date protection from external threats and we review our security procedures on a regular basis. Electronic copies of our customer database is securely kept and password protected (i.e. encrypted) on Australian based servers. Hard copies of all personal information and backup copies of electronic information are kept physically secure from theft and intrusion. We safely destroy all personal information once it is no longer required. Accessing and correcting your personal information You have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information. If you ask, we will give you access to your personal information and we will take reasonable steps to correct it. We verify your identity before access or correction and we will try to make the process as simple as possible. Making a Complaint You are entitled to make a complaint if you are unhappy about the way we handled your personal information. You should first complain to us in writing. All complaints will be assessed by a senior staff member who will decide if the complaint needs investigating further. If you are unhappy about how we handled the complaint you are entitled to take the complaint further. The Office of the Australian Information Commission (www.oaic.gov.au) provides advice on this. Contact Us In regard to any privacy concern, or a copy of our full policy, you can contact us at: Phone: 07 3040 2050 (Overseas +617 3040 2050) Email: privacy @ petercroll.com Postal Address: Peter Croll and Associates, 14 Cook St., Oxley, QLD 4075